Let’s Talk

We want our customers to have good quality, good service at an affordable rate. We want to grow with our customers from start to Carnegie.

Call us

(616) – 451 – 4960

Email Us

guarnerihousellc@gmail.com

Store Hours

S-M: Closed
T-F: 10am–5:30pm
Saturday: 10am-2pm

Visit us

5645 Balsam Dr Ste 800, Hudsonville, MI 494263

F.A.Q.

Questions and Resources

can I get a paper copy of the rental contract?
Yes, you can download and print our Rental Contract here.  Download Now
Where are the rental terms and agreements?
Yes, you can view the Rental Terms here.
Are accessories covered if lost, damaged or broken?
Accessories are not covered. The book, shoulder rest, rock stop, and rosin can be replaced at a cost in our store or online. 
Can you help tune my instrument?

Absolutely! Come into our shop to have your instrument tuned at any time.

is the quality of the instrument, bow and string good?
Our rental instruments
qulatiy string instruments with prelude strings a witner tailpiece and comes with a glasser bow
Guarneri House always seeks out the finest quality. Our instruments are stringed with Prelude Strings and a Wittner Tailpiece. All our instruments come with a Glasser Bow.
I missed the rental meeting at our school, what happens now?

If you have missed the rental meeting then you will need to sign up your student through our website. Visit this page to choose which rental you would like and enroll in our online payment system. You can choose to pay monthly or annually. After the order is received Guarneri House will deliver the instrument, book and stand to your child’s school. The teacher will be responsible for distributing the instrument to the student upon their discretion.

How do i cancel?
If you would like to cancel your rental you must fill out a cancellation form either online or in-person at the Guarneri House AND return the instrument with the orchestra staff at your school. You will be responsible for all payments up until the form is filled and the instrument is returned. 
What are common issues while renting an instrument?
As an instrument is rented normal wear and tear is to be expected. The strings may break, you can bring the instrument into our shop or ask the teacher to replace it. The bridge can also fall down, our shop is able to set this backup. 
How do I request a size-up of the instrument?

You can request a size-up through our website, here, or contact us directly. 

What happens when the instrument is paid in full?
You will be notified when your rental instrument has been paid in full. You can either keep the instrument or use the equity to trade the instrument in and pay the difference to purchase a new one. 

Contact Us Directly

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